Reliance Jio MNP – Port to Jio Guide: Starting 5th September users of other mobile networks like Airtel, Idea, Vodafone, Bsnl, Aircel, Docomo, etc. can switch to Reliance Jio and avail unlimited Data, Jio Preview offer, and other benefits till 31st Dec 2016. After that, users can enjoy free Voice Calls when they buy Jio 4G data packs.

Reliance Jio is also offering Unlimited SMS, Hotspot data and other benefits like extra 25% data for students, No Blackout days and no roaming charges across India. With MNP (Mobile Number Portability) service available, users of any Telecom service provider can quickly switch to Jio without much hassle. Users don’t have to change their phone number. The Jio MNP will be live from 5th September. Just follow the steps below to port your number to Reliance Jio.

Update: Now, users can enjoy Free 4G Data, voice, video calls till 31st March 2017 Under Jio Happy New Year offer.

Steps To Port Your Number To Jio 4G

Note: Users of any Indian Telecom Service provider like Airtel, Vodafone, Idea, BSNL, others can port their number to Jio 4G SIM Card through MNP.

1. Send an SMS “PORT Mobile Numberto 1900. You have to send the SMS from the same mobile number that you want to port to Jio 4G. Normal, SMS Charges Apply.

Example – PORT 9876543210

2. After sending the SMS, you should receive an SMS with UPC (Unique Port Code). The UPC is valid for 15 Days only.  Now, Download MyJio app from Play Store and generate offer code.

3. Visit the Nearest Reliance Digital or Xpress Mini Store or Preferred Jio retailer or prominent multi-brand Jio stores and fill the customer application form. Also, you will have to submit the required documents like Aadhar Card, Passport size photo, Address proof. Very soon, Reliance will be implementing Jio eKYC Signup.

4. A new Jio 4G Sim Card will be given to you on-the-spot. As per the Telecom regulations of India, your number will remain with your current service provider for the next 5 Days.

5. After 5-7 Days, you can insert the New and Activated Jio Sim Card in your 4G smartphone and enjoy the Jio Preview offer and other benefits.

  • You will have to pay Rs. 19 For the Process to get done.
  • Once the porting process is complete, your current SIM card will show “No Service” and you can insert new Jio Sim card. `

Same steps are required for Airtel to Jio Port, Idea to Jio Port, Vodafone to Jio Port, Docomo to Jio Port, BSNL to Jio port or any other service provider. Please note that the UPC code is valid only for 15 Days, and you have to Port your mobile number before the Unique Port Code expires.

All you have to do is, generate the UPC code from your current mobile number and head over to nearest Reliance Digital store and get your Jio 4G Sim for free.

Reliance Jio will be officially launched on 5th September, and the commercial operations of Jio will start from 31st December. Starting Sep 5, All Jio Premium Services and Apps like JioPlay, JioBeats, JioMoney will be available free for all users under Jio Welcomer offer.

Reliance had also cut down the price of New LYF Handsets and JioFi WiFi device. On an average, all the Indian Telecom operators charge Rs 250 per GB, but Jio is offering Data at Rs 50 Per GB. Mr. Mukesh Amabni, CEO of Reliance stated that Jio 4G network would cover 90 percent of Indian Population by March 2017.

JIo MNP – Frequently Asked Questions

1. Can the MNP users avail Jio Welcome Offer Benefits?

In case, you Port From another network to Reliance Jio, you can enjoy all the free unlimited Data, voice call and other benefits till 31st December 2017.

2. What documents are required to Port to Jio?

First, you need to generate the UPC and the Jio Offer code. When you visit the Reliance Digital, xpress Mini store or any other Jio Sim card vendor, you have to submit passport photos, address and identity proof documents.

You don’t have to carry or provide any documents if the Reliance Digital store is implementing eKYC Process for issuing the Jio Sim Cards.

3. How to Generate the UPC Code For Jio MNP?

As I mentioned earlier, you need to send an SMS request to TRAI to get the unique Port Code.

Send “PORT YourMobileNumber” to 1900


As standard SMS charge apply, you have to make sure that you have sufficient balance in your main account for sending the SMS. 

Within in a few minutes, you will an SMS from 1901 with the UPC code.


Hi! Your UPC is XXXXXXXX & This is valid till 00-00-2016. Pls disclose the UPC only to recipient operator personnel at the point of sale & not to any other person.

4. How to generate the Jio offer code?

The first thing you need to do is install the MyJio App. After installing the App, you will get a popup to get the Jio Sim or Generate the Offer code.

You can install all the Jio Apps in a single click, on some Android mobiles, you will have to approve each app request. After all the apps are installed, you will get the welcome offer screen. Once, you get the Jio welcome screen; you have to enter the Sate, City, first name, last name, current mobile number. After entering all the details, click on generate OTP.

Enter the One time password sent to your mobile number and Generate the Barcode.

Update: Relaince Jio accuses Bharati Airtel, Vodafone and Idea of rejecting the MNP requests. These Telecomm operators are refusing to enable the Mobile Number Porting service to their users which is aganist the Licence terms and conditions of TRAI.

According to Livemint, the Incumbet operators Airtel, Idea and vodafone have declined all the Porting requests between 9th – 12th september. Relaince Jio asked the Telecom Regulatory Authority of India to take serious action aganist them.

If you have any queries regarding Reliance Jio MNP, post them in the comments section below and I’ll answer them.


  1. I tried 2 times to port my number from “Reliance Communications” to “JIo ” but it is cancel . i don,t know the reason , reliance said no request come from any telecom for MNP , and joi said rejected by reliance . i paid Rs.501 (1st time99+2nd time402). what should i do now ….

  2. I want to PORT my BSNL Rajasthan connection to JIO Uttar Pradesh network. My handset was earlier used to generate Jio barcode of another friend. Can i port to Jio UP and use without any problem?

  3. I have vodaphone post paid connection.. Can I port to jio prepaid or there is any post paid plan of jio?

  4. dear sir,

    someone have already using my jio offer code for my mobile, now i want to port my docomo sim to jio how to get jio offer code as jio app not generating the same.

  5. Dear sir, Thanks to JIO for providing us free services to entire India on free of cost. Now I like to port my Airtel number to JIO, while I gone to the Jio stores, they said that Porting to Airtel and BSNL is not available., please clarify sir.

  6. I send a message to port my BSNL sim to kio 20 days back , but still not migrated. While contact customer care BSNL they told that there is no permission to port to jio from BSNL.. whether is it right?

  7. Hi,
    I had done MNP from Airtel to Jio on 5th Dec 2016 and paid all outstanding amount on my AIrtel mobile on current date but even after 15 days it did not happened and when I called Airtel they said my outstanding is pending so it has not happened.

    Again for second time did MNP for same number on 28th Dec 2016 and cleared all out standing amount and also paid Rs 1000/- extra on to Airtel. I would like to know does Airtel will refund my excess amount ?

    And let me know how to proceed legally if MNP has not happened this time also.

    • as per trai rules you should have completed 90 days in the current operator. If you have completed 90 days in the current operator and even the Airtel not accepting to port. First you raise incident in Airtel page. If the response is not satisfied then escalate to the particular state Airtel head .

  8. Hey I am sending port messages from my VODAFONE postpaid from past two days with right format but in return I am not getting porting code. I had called VODAFONE customer care but they said to wait one more day. Is there any other way to get porting code except that SMS way. Plz guide

  9. Sir main abhi jio ka regular customer hoon. aur welcome offer mujhe mil rahi hai.
    lekin ab main apna regular mobile no. jio main port karna chahata hoon.
    to iske liye kya procidure hai krupaya mujhe batakar meri help karen.
    thanks sir.
    plz reply

    • Yes you can. I have two jio sims on my name. I think one person can hold upto 3 sims(Earlier Idea guys told).

  10. Sir main abhi jio ka regular customer hoon. aur welcome offer mujhe mil rahi hai.
    lekin ab main apna regular mobile no. jio main port karna chahata hoon.
    to iske liye kya procidure hai krupaya mujhe batakar meri help karen.
    thaks sir.

    • aap apne regular no se PORT mobileno lekh ke 1900 pe send kijeye apne resgular no se sms karna hai apko. Uske baad apko ek code ayga sms se. wo code leke jaye dukan pe waha 19 rs deke form bhar lejeye sath me aadhar card le jay waha apna ye sms dekha ke porting no form me bhareye. %-7 dinme apka no port ho jana chaye. port ho jane ke bad apke regular no se apko tower nahe melege tab naya wala jio sim laga lejeye, apke naya sim apke purane no ka hoga.

  11. Sir, is it possible to port my prepaid Airtel Bangalore Sim number to Jio reliance prepaid New Delhi number?

  12. Airtel to jio port 23 november 2016 aadhaar number 5596 5866 5574 sim number 8861112484 valiedity 2016/12/31

  13. what ever facilities like free calling and free data is available till 31 dec 2015 on jio welcome offer ARE ALL THESE OFFERS AVAILABLE IF I PORT IN MY IDEA OR RELIANCE GSM NUMBER TO JIO PORT IN

  14. Sir m abhi Moto g3 per Jio use kar raha hn, but after seeing benefit i want to port my idea postpaid number, can i use idea port number on same bar code, i want one number only…

  15. Hi
    Ive LG G5 Dual sim instrument.
    Ive ported from Reliance GSM to JIO.
    Yesterday i got no service notification on Reliance sim.
    I replaced the sim with JIO Sim in primary slot. Im able to operate 4G JIO data, but voice call & sms send/ recieve is not happening.
    Tele verification has already been done.
    Plz suggest me how do i start voice call & sms services.


  17. I also make request for MNP voda to Jio on dated 15.10.2016 but its still not done when I call both c care both blame each other
    Both company make fool the people on MNP

  18. I have applied twice for mnp from BSNL to Jio,
    It’s was unsuccessful & response I got from Jio is donor issue , at same time I contacted BSNL they said port out is not possible to Jio due to TRAI guidelines & rules Jio haven’t met so we are unable to process. Want to know when it will be resolved ? How we get intimation ?

  19. Hi, I will take a Jio sim, after few days I will port my existing docomo number to Jio.
    Can I replace the Jio sim with New ported Jio sim in same mobile sim slot. I have heard rumours, we can’t use the jio sim slot for another Jio sim.

  20. I requested porting from Vodafone 4G to Jio .Send PORT , sent to 1900, received the port number from 1901. Downloaded the MyJio App, and entered the state and city details, and received the BAR CODE screen. then was showing them to the Jio providers, they provided me the SIM and asked to wait 7 days to get the PORTING done. since I have dual SIM, i inserted the Jio SIM and currently using the Vodafone service, untill It gets ported.

  21. I applied for port out from BSNL to Jio on October 12th. After 22 days my BSNL sim still working and Jio is not activated. I have called Jio the status shows waiting. BSNL says due to server issue there will be delay. I really don’t understand server issue longing 20 days.

  22. i have done porting my docomo sim to jio, its almost 14days done. still docomo sim is working, until the current sim lost network jio wont work rite. could you please let me know when will my jio will get activated.

    • Hi lakshmi, you can contact Reliance Digital express store, Bcoz of your information is anything wrong means they are hold your sim activation. which proof you given by store? pls reply…..

  23. I had ported from Airtel to Jio on 08th-Oct, As per process, due to non-activation, I went to Jio shop on 14th-Occt & cross-checked & confirmed that they issued new no. instead of existing no.
    Now, they are again asking for Barcode for whitelisting, which I didn’t have, as i had deleted my screenshot & in Jio app also it doesn’t show the barcode.
    What should i do to retreive the same barcode again.

  24. I ported my Aircel to Jio on 25-sep-2016. Still my Aircel number was not disconnected. When jio will be activated. Im waiting to use jio sim.

  25. I have Requested Porting Reliance Communication To Jio on 30 September 2016. Reliance Communication does not notify me regarding any progress. After calling the customer care number, they told me that Jio MNP is not commercially activated now.So U can not port to jio. Please help—–

  26. I have a aircel postpaid connection. and upto date and advance amount paid for rent. But My MNP is not accepted by Aircel . I have a jio sim but not port by aircel

  27. I have requested porting docomo to jio on 21st sep 2016. Tata docomo does not notify me regarding any progress. After calling the customer care number, they told me that jio mnp is not commercially activated u can not port to jio. Please help….

  28. I have requested porting from docomo to jio on 27th sept. Tata docomo does not notify me regarding any progress. After calling the customer care number, they told me that jio mnp is not commercially activated now. So, u can not port to jio. U can port to others except jio.
    Is it true, or just a reason?


  30. I am port bsnl to jio at 26.9.16 all process completed. But bsnl sim is working jio is not atevied.what problem bsnl port jio. Bsnl customer care says Bsnl to jio is porting is not possible at January 1 2017. My jio order is NO 00000C7CPN. But jio customer care says is waiting. How solve my problem. So please help me

      • I am also facing the same problem..its been two weeks since is ported from BSNL to JIO..My BSNL sim still works and no update either from bsnl or jio..And one more thing is the PORTING code will expire in 15 days..dont know how to proceed further. 🙁

  31. I am user of reliance 4g postpaid and I want to convert in jio 4g post paid so please guide me how to do.

  32. Two days back I brought one jio sim and i haven’t opened it yet but now I want to port from DoCoMo to jio is it possible now

  33. I have requested for MNP from BSNL to JIO on 22/09/2016 and the order No:NO00000AK3KP in spite several efforts .today they told me that BSNL is not allowing for PORT out we are trying our best to resolve it and another issue was The UPC code expries for 15 days so they are saying may be you should submit the UPC code again. again going to the shope abd standing in the line for hours is not possible i think it is against the rules of TRAI.

  34. Sir I applied for MNP on 23rd september in reliance Mart ,from BSNL to JIO network still my bsnl number is working.when my JIO sim activated.pls in from me

  35. Sir, I Applied for jio sim via porting my airtel.
    But I can’t receive any message from airtel. So pl. Give information about it.
    My ji porting reference No:- NO00000H8G3N.
    Thank you.

  36. Sir,
    I am from Ludhiana & wants to port from Idea to Jio. But local Jio Office & every Digital Xpress Mini Store is straight forwardly refusing it or making excuses like porting will start after 31st Dec or porting is facing problem or Visit other store. I have tried several time with JioCare, but to of no use. Please guide me if its possible to port into Jio.

  37. Sir, I applied porting from Bsnl to Jio on 21/09/16.All process completed.Till now or 5.10.16 my old Bsnl sim working.New Jio sim is not working.when I called to Bsnl call center they told porting is not possible from Bsnl to Jio.when I called to Jio center they told Wrong donor problem shows in my system. How to solve my problem

    • Mine to same problem like you I too submitted documents on 25th Sept only from bsnl to jio still my bsnl is working

  38. Hii Srikanth
    I have ported my docomo number to jio on september 23…
    Bt still my docomo number is working…wen i has askd the docomo customer care he said he didnt received any information from the jio network.hdn
    So how far i should wait to use my jio service…
    Pls help me…


  40. Mr.Chaithanya
    I had ported 27.09.16 from BSNL-Karnataka to Jio-Karnataka. but still not changed the network. And I had asked the BSNL customer care and they telling it required another 3days.
    Can u help regarding this

    • HI I ported my BSNL Number to jio on 22-09-16. Still now my sim is not activated when iam asking about that jio customerr care said BSNL operators does not respond to their queries

  41. Hii chaitanya..
    I have ported my docomo number to jio on september 30…
    Bt still my docomo number is working…wen i has askd the docomo customer care he said he didnt received any information from the jio network.hdn
    So how far i should wait to use my jio service…
    Pls help me…

  42. I had bought jio sim with port option last week .up till sim cannot activate .plz tell the procedure to activate the jio sim.

  43. Hi..i am naveen..i changed my aircel netwotk to jio via MNP but still it does not changed to jio network…..I asked aircel customer care they said that a complaint should raise from jio side to them..what can i do

  44. Hi Chaitanya,
    I am basically from Odisha. I was working in Pune I had got my AADHAR card with Pune address.
    Now I am staying in Hyderabad and visited JIO Centre located in 4th floor, KFC Building, Miyapur, Hyderabad,500049.
    I have generated my Coupon code and went there with my AADHAR card (having Pune address) but the representative didn’t give me JIO SIM because my address in AADHAAR card is not from TELENGANA or ANDHRA PRADESH. They simply blame AADHAAR card which is a UNIQUE card in INDIA. I stayed there for 6 hours from 10am to 4pm but I unable to convince them.
    All local AADHAAR card holders are getting JIO SIM card in front of me. I was simply looking into there face.
    I got frustrated and came out from there. Please raise my concern with CEO and suggest.

    Waiting for your quick response.

    • You are right, eKYC or Aadhar Based verification is valid anywhere in India. But the Jio Staff are issuing sim cards only for the local people due to less sim card stock. Also, the staff are asking for the original Aadhar card. These staff even don’t know that there is no difference between the eAadhar and the original one.

      • Thank you Chaitnaya.
        So how and when can I get JIO sim in such case or as a outstation person, I will never get a sim ?
        When will it be available for out station people.?
        Please answer me?

  45. Hi sir, I got bar code number from my jio app.
    After that I know about mnp scheem . Now can I apply jio sim for that old bar code number? I have Vodafone post paid sim card.

  46. Hi Chaitanya

    I have docomo postpaid sim card is it possible to port docomo postpaid to jio please confirm.

  47. Sir
    Mene 26/9 ko Docomo sim port karaya that
    8 din ke bad msg aaya hai Docomo ki tarf se msg aaya hai sorry we ara unable to process your request as the request for porting does not orgin from the sander MDN.please check request number and try again
    Sir reply
    Jio ki tarf se welcome msg BHI aaya tha lekin bad me Docomo ka msg aaya hai

  48. I would have to buy a jio SIM
    i’m taking the port code to my phone
    I went to the nearest store, I gave my port code to the store staff, but
    he said that the code does not work, so what do I do now
    then that store staff is taken my photo and adhar card and also my finger print …

  49. I applied for porting from Airtel to Jio on 25th Sept. The eKYC was completed on 25th Sept and got a Jio sim. My airtel sim is not showing any signal from 1st of October. Now my Jio sim is not activated. I haven’t received any sms from Jio for sim activation. What I should do?



  52. Let’s take I have ported my no to jio, and for some reasons I did not like the service, can I port my jio no to other networks, please reply

  53. Sir, I have ported my bsnl number to reliance jio on 21st september 2016. till date my bsnl connection is not disconnected and i am unable to use the jio. pl. help me

  54. I have port my number to jio . A week has been past and still my tata docomo sim is active when i will it will be deactivated and when my jio sim will get active.

  55. I submitted my documents to jio on 23/09 today is the 7th day still my old Aircel is not cut… I want to know whether my number will port or rejected…

  56. Sir ,
    I will be port Idea to Jio ..and my Idea network will be shown ..No Service…this no .is my most the my port jio sim will be not start …

    Sir na mai Idea me hu na jio me ..ab mai kya karu abtak mera jio sim start nh huwa .Mere sabhi call isi no pr h …plz help me ..plz sir …I have no Idea .what I do for this moment of time.

    • Bhaya… I am also facing same problem with my docomo nbr…. U have tell me clearly your sim is at activated…

    • same here my airtel is showing as no service and jio also same when it will start plz reply if anyone got there jio sim activated

  57. Comment:I ported my aircel Sim to on 22-09-16 .
    two days before aircel customer care called me and ask about why u change the network.still I did not get jio Sim activated tell me what should I do how long should I wait.its already taken more than 8 days..

  58. Hi sir I have initiated the mnp service from my Aircel to Jio, 2days back aircel called my number but I have not attended the call.
    Do they stop my mnp request or that call was for.?
    Please reply

  59. M ne meri relince gsm sim ko jio me port karvaya tha 21 sept ko bt vo abhi tk port hi nh hua …kya ye port h gi ya nh

  60. i port my bsnl number to jio sim on sunday i have a call from bsnl on wednesday the bsnl costumer asked me why you port your number? i say for my new jio for activation! please tell me when my jio sim will be activate?

  61. Dear I have requested for porting still six days over porting is not happening why .
    Jio customer care is not receiving call .

  62. Hi I want to change the network from Docomo to Jio network. But it’s possible to change the location from Karnataka to Tamil nadu uing MNP. Please let me know if it’s possible.


  63. I lives in delhi and have current Delhi mobile number. My adhaar card addres is M.P address .Is addahar card address required to be Delhi address only to get Jio sim? or rental agreement works as address proof?

  64. I got jio sim for porting tatadocomo number. After 5 days , my existing sim is showing no service signal. Shall i now pay Rs.19 for activation of jio sim. If is is necessary to pay Rs.19, where I have to pay it

  65. Sir mane 26 sept ko vodafone sim port karvaya jio sim se to mane sim lake dal diya apne phone me directly ghare ane KE bad or vodafone se phone aya that ki apko service kese lag rahi ha to kya jio sim kab activate hoga

  66. sir i have port my idea pre paid IDEA number to jio to 22 september received upc no. and submit to jio care center,
    after three days i called idea customer care he replied….. you are not illegible for porting because your sim card old is only 52days.

    sir i want to know my sim card will be portable or not at this condition .

  67. Sir mai ankit singh mai telenor se jio me port kiya hu wo kab tak activate hoga 5 day hogye hai sim mile without 19 rs pay…

    • Sir mai telenor se jio me port kiya hu activate kab tak hoga aur mere se koi 19 rs nhi liya gya kya mera sim activate hoga………aur htc one mini me jio chlega plzzz give me answer

  68. I have converted my airtel sim to jio so… have to know that jio center have not cost any charges i.e 19₹ during porting
    So i have to know after to pervious sim that is airtel do not show any network when i inserted the jio sim will i have to pay any cost or not of 19₹ ..

  69. Do i have to pay 19rs after my existing idea number is port to jio,as I have got jio sim from reliance digital and they have not charged 19rs at time of doing the registration and they have provided me jio sim with order number

  70. Ajj tak Reliance GSM sim disconnection nehi hoya, always network show, and iwll use this network plz getting my jio sim activation,

    • Dear Reliance Customer, Your Porting Request Code number is EN365813. The code is valid till 05-OCT-16 . Thank you.

      Hum is port no jio store me submit kiya Ajj tak kuch action nehi hoya,

  71. Humara ek Reliance GSM sim port kiya iska bad hum upc no leke jio point me giya or from fill-up kiya without change the number, 19 rupee lagta iye bhi humko nehi bola, sim milgaya lekhin 4 din Jane Ki bad kuch nehi hoya, hum phir jio poit gaya, lekhin hum satisfied nehi Hai, isme bohut dikhot hoga, plz help how is possible, without changing My number, 7308030954.

  72. SIr, i have a nexus 5 which is 4G enabled but i am not sure about the VoLTE so if i port to jio wil it work properly?
    right now i’m in aircel network in chennai and there is a shortage of sims so will they still give me the sim at proper time.?

  73. Sir, I am from other state having local driving license of Bangalore and also residing in Bangalore. I have taken a jio sim against the DL and yet activated. Can I now port in my existing Airtel number to jio. If so, is any other document required? Pl intimate.

  74. I want to port my idea sim which it was a proof less sim that i have taken.and now can i portmy sim or not using my aadhar proof

  75. Sir I have send message port 8755240382 the message was sent but the company replied to me incorrect request send the upc plz help me

  76. Sir I am having vodofone postpaid paid from September 2015 and migrated to prepaid on 24.9.2016. Shall I got jio under m n p

  77. Sir I got Airtel sim postpaid in Dec 2015 On July 14 2016 switched to prepaid Now I want to port To reliance jio is it possible

    • Users can do a porting request only after 90 days of the date of activation of their mobile connection. As you have taken the Aircel SIM on DEC 2016, now you can port to Jio

  78. Sir mene dusara jio ka sim lenevo vibo k5 me dal di this kya ab me es fone se bar code nhi nikal sakta hu plz tell me

  79. With my adhar proofI have 2 Airtel Sims in that one am using another one sim my brother useing ialerady ported to jio but my brother also want to port to jio he also have saprate 4g phone with myjio app barcode but sim proofs is on my name I can take a another jio with My name

      • I have PORT my reliance 4G to Jio 4G ,
        But I was cancelled 2 times ,
        Customer care said to me old proof and that person thumb print is required.
        Then why I can’t PORT with my Aadhar card and thumb print.
        I have to upgrade with my own proofs .
        For my future use , and for security and many mote. They don’t recognise me.
        What is the problem ?

  80. Please sir,comment fast.I port my Docomo to jio sim but my Docomo sim have 3g so,jio sim activate or not.And adhaar ID of Docomo sim is on my father name but ,I give my adhhar ID for porting Docomo to jio

      • Hay a small dout……….i have airtel sim …..under my faters name………i want to port to jio……..ok………so can i get jio sim if i give my adhar for porting …………plz tellme ok
        Oh and my sim was cut when i changed to lg g3 …….but i have been using the airtel sim ……so to sum it up can i port my airtel sim registered in my fathers name …. to jio with my adhar card…..hurry and reply plz……iamananth from kerala and my friends say jio has great speed and i want to try it since i heard about the welcome offer………….

  81. I have port my telenor number on 20 sep…and took jio sim on same day… they didn’t inform me abt 19 RS..not collect any amount from me…will my sim activated or not???

  82. sir I My phone Lenovo k3 4g phone. I have install my Jio app for 7 days but after installation not Jio ID and I have update this app more time

  83. Sir mene idea se jio me port kraya h, our baar code jis mobile me generat kiya wo mobile kho gya h, to kya wo jio sim activate hogi ya nhi,,,,, please suggest me!!!!

  84. I have mobile no of Delhi and I live in Rajasthan. I want to port my no to jio in Rajasthan. I have aadhar card of Rajasthan. Kindly reply me will my delhi no be port in koi network of Rajasthan and work normal

  85. I have always seen Jio sim is not available in the stores. If my porting date gets expired and I don’t sim from reliance what will happen to my connection !?

  86. I hav visited many reliance digital stores.. Bt they are straightforward telling me that the MNP process has not come yet.!
    Can u pls Guide.? I am at Mumbai. TIA.

  87. Hello, I visited nearby Reliance express mini store in Pune, Maharashtra for porting my airtel no to Jio, they tried to get my bio-metric recognition using only finger scanner but it did recognize , I asked them if they are using Irises scanner which they are not using, I want to know is there any reliance store where I can get this irises scanning. or can they process taking photocopy of my UID card or passport to process this request.

  88. Sir I have got Jio sim already with Offer,
    But I have port my idea nomber same phone to jio sim i will ganret barcode agen for port

  89. hi,

    I am from Hyderabad, right now I am staying in Bangalore. I have my Aadhar card ID from my native Hyderabad. I have been went to take jio sim to hosa road reliance digital, after waiting a long time my turn came. when I submitted my Hyderabad ID proof they rejected that I need to apply in my native only. my dought is Aadhar card is given to Indian citizens but why they told me to apply in Hyderabad only ?

    • You are right! As of now, there is huge demand for Jio Sim Cards. So, they are giving SIM cards for local residnets only. Actually, the eKYC process is valid anywhere across the country.

  90. Hi Chaitanya,

    I’m from chennai. i don’t hv 4G mobile( samsung galaxy 2 duos it’s 3G mobile). i want to MNP from airtel to JIO 4G. But i have airtel 3G sim only. what i hve to do. is it possible to use 3G airtel sim covert to Jio and Is it possible to generate code from my mobile handset. Pls help me….

  91. Comment: hi mera naam Dinesh hai apne no. ko port karane ke liye 4 relience digital mini stores par gaya( alaknanda, govind puri, c.r. park and kalkaji ) kisine meri sim port nahi ki kaha ki port processe abhi aya hi nahi he. jab process hi nahi aya fir aap log kyu insists kar rahe he port kaeane ke liye. please reply .

    • port ho raha hai but as u live near me so i can tell that these stores are not offering it. kalkaji wala 1 jan se bol raha hai but aap agle month jake check kar lena. alaknanda wala eddum bekar aadmi hai. mera waitlist me daala aurjab me gya to bola vo t o khatam aur phir phaltu bolne lag gya. cr park wala 1week pehle tak kisi ko sim bhi nhi de raha tha. ab usne shayad sim dena start kar diya hoga. govindpuri ka konsa store hai vo mujhe nhi pata. but port ho raha hai dusre jagah pe. mere uncle ne mumbai me kiya hai kal hi port

  92. I’m using a reliance gsm postpaid connection on oneplus one phone. Will i be able to port same number to jio and will my phone support?

  93. For porting from one network to other documents needed to be or different documents allowed

    Like my reliance no. In name of Ritesh .for mnp can I submit documents of Nitesh

  94. M NO to jio is not true. I am ported my simply and get code. As per the instructions approach reliance digital they have informed that MNP is not now. My code will expire on 21st September. While making live chat jio o told that mnp only from Jan 17. It is highly cheating

  95. I’m not getting sim , there telling no Stock from 5 days , I’m interest to port my Vodafone post sim to jio , please do the need full.

  96. Comment:will I get the sim instantly as soon as the barcode is generated and o receive the new UPC in the SMS.

  97. Currently the jio sim cards are only working for data services & the out going calls have been cancelled .. now if I want to port my number from airtel to jio will I be getting outgoing calls active..

  98. Hey I use iPhone 5s n I wanna port to jio for which I ve UPC. I ve downloaded all de jio apps yt I’m unable to get de option get jio sim as well as state region n neither get offer code. I ve tried all de tricks told!

  99. Is Is required to generate offer code for getting jio sim?
    I’m asking this question because I don’t have android or its phone.
    But I’ve 4G enabled BlackBerry phone.
    So can I get jio sim by mnp or ne sim without offer code generation from Myjio app?

  100. Hello chaitanya, a kind request I am from warangal. I have micromax canvas pace 4g. I got coupon code but if I went to my nearest store they are saying that sims are over. Is it real plzzzzz help me

  101. I have done my MNP and I got UPC , I installed My Jio App on my Samsung S7 edge a 4G mobile handset phone BUT I am unable to generate my offer code . Plz help me

    • You get Jio welcome offer on the Myjio app , select the state and city and enter your name and mobile number and an otp will be generated then the Coupon code gets generated . After this Take a screen shot of the Coupon code and visit the Reliance Outlet

  102. I have purchased new vivo v3 but unable to generate offer code .this is 4 g volte phone. What is the problem.????

  103. Howbto download myjio app from TIZen store because i dont think that TIZen store have myjio app … so what to do ? I Also want jio card please help me what to do because TIZen store doesn’t show any jio app

      • Sir mai 20 september ko telepor 8864016491 ko jio me port karaya hu , mera es number ka Taber khatam ho gaya hai eske bad mai apne 4g set me naye sim ko lagaya lekin abhi tak rabar nahi aya hai, emergency call only so kar raha hai

      • Sir mai 20 september ko telepor 8864016491 ko jio me port karaya hu , mera es number ka Taber khatam ho gaya hai eske bad mai apne 4g set me naye sim jeo ko lagaya lekin abhi tak jeo ka tabar nahi aya hai, emergency call only so kar raha hai

  104. HI,
    I have done the MNP and also received the UPC. But when i am reaching out stores they are telling there is no sim available and i think its difficult to receive also .
    Can you help on this.

  105. Sir mere paas cool pad note 3 hai 4 g phone hai kya ye sim usme support karega 4g aur agr nahi karaa toh 3 g karega kya

  106. Sir , when i call from jio to other facing problem , when network week call
    disconneted . second prob jio call with data charge it is costoly . third your reliance digital expss incharge not accepted docu for port number.

  107. hi
    i have reliance gsm connection and i want to port in to R-jio what is the processes exactly
    the time for activation and cost.

  108. Dear Chaitanya,
    This is Vimal from chennai,, I have already got the new Jio 4G sim which is yet to be activated, But, now I would like to port my previous aircel number instead of using a new Jio mobile no. Is it possible now. Pls help me. as i want to use my current aircel no as Jio no. if possible then what will happen to new reliance Jio number which i have got already.

  109. Respected sir, today I am going to reliance gio main distribution centre at Thane for MNP they say that MNP started from 1.1.2017, is it true, kindly guide me early as possible

  110. Dear Chaitanya
    Gentle reminder
    I have generated the preview offer from jio (valid up-to 13/09) and with that I had gone to the reliance digital store at bibwewadi kondhwa road in Pune
    The person did not help but said the mnp will start only after 15/09
    Please help and guide

  111. One problem aur hi
    Mai wardha maharashtra me rhta hu aur vha office me 300 se 400 logo ki line lagi rhti hai kya ye sim market me nhi aa skte…..aur mere pas reliance ka sim hai use port krne jaao toh vo 300 logo ke line me laga dete hai….aur ek bhi word galat ho jaye toh aur firse vahi……kya kare kuch samaj nahi aa rha hai….

  112. Sir
    Mera sony c5 ultra hai usme 4g support hai tabhi bhi my jio app me get the sim likh ke nhi aa rha hai….wht cn i do

  113. Reliance digital aur mini store pe new sim bhi nahi available PORTING sim ki baat hi mat karo sir ji keya hame bata sakte ho Mumbai me kahi new ya PORT SIM Available hair????????????

  114. Sir mene port ka msg kiya hai saamne se unique port code aaya hai usme 24tak ki validity de hai uska aaga kuch karne ki jarrurat nhi hai na

    • You need to give this code when you visit Reliance Jio store. Please keep in mind that the code is is valid for 15 days. You can then visit your nearest Reliance Digital / Dx Mini / Preferred Jio retailer or prominent multi-brand Jio store and fill up the Customer Application Form (CAF). You will need your Port out code and Welcome Offer code. You will also need to carry the 4G handset on which you generated the welcome offer code.

  115. unable to get the jio sim , why there is shortage. the retailers dont have any clue when the sim will be available.

  116. Somany different steps are given to use 3g phones to use jio 4g sim.
    wether it will work or not.
    Micromax q391 3g phone with MediaTek chipset.
    Help me pz

  117. Sir in my iphone 5s jio 4g net is running but i cant make call to any one and anyone to me please help sir

  118. Sir, I have a lenovo k3 note.But there is no bar code created in my jio app while I’m using mobile data.So what will I do?

  119. Hey Chaitanya.
    As you said, port services are not available. I called a few reliance digital stores, and personally visited a couple. Everyone there just says that they have no information about porting. Can you tell me which outlet and which city is currently offering it?

          • I think so too. Yeah I know about a few stores doing that. But doesn’t really matter because even those people are saying no for porting, just selling sim cards.
            It’s weird that info about porting is available in jio website and even in its regulations posted there, but the digital stores are completely aloof. As much as they shook the market, service and information has been lacking or the stores are actually not informed.
            I don’t think I’ll get to port for another 10-15 days atleast.

  120. Gentle reminder
    I have generated the preview offer from jio (valid up-to 13/09) and with that I had gone to the reliance digital store at bibwewadi kondhwa road in Pune
    The person did not help but said the mnp will start only after 15/09
    Please help and guide

  121. I want port my aircel number into Reliance Jio.
    I live in Delhi But I have All documents of my city Up,
    Can i get the jio sim or port the number in jio
    and the reliance store person told me that jio sim will be charged pay Rs 100 to 300 to get them

  122. Comment:sir maine 24 ko jio sim liya tha….delay ka msg 29 ko aya tha…but ab tak kuch bhi nhi hua….requst bhi dalawai thi…lekin ab cstmr care bhi fon nhi utha rahe…

  123. Presently i am in idea postpaid…if l port my number to jio…3 months free offers available for me ah….?

  124. I have generated the preview offer from jio (valid up-to 13/09) and with that I had gone to the reliance digital store at bibwewadi kondhwa road in Pune
    The person did not help but said the mnp will start only after 15/09
    Please help and guide

  125. Very disappointed on the behaviour of the staff . Not issuing sim cards, having Offer Code download from App along with other documents. Kept lock on the door.

  126. I have Reliance GSM sim. Is it possible to just change gsm sim to jio sim or Do i have to follow porting procedure as well?

  127. I followed the step of porting the number but my msg is not being delivered. I want to port from vodafone prepaid to reliance jio. Is it possible to do so, if yes then how?

  128. At our nearest distributor, no Jio sim cards are available , if I port my sim the can i easilyjoin Jio. Yaha some problem I face, like the MNP sim card is not available from the distributor.

  129. Hi Chaitanya,
    In my region all reliance digital and dx mini are not porting by simply saying you cant port. What can i do now? I try to explain them that its official on jio website but they simply rejects. Is there any jio care for no jio sim customers whom i can contact or any other option…

  130. Comment:I’m unable to get the barcode on my k3 note (Marshmallow) , after clicking the get jio sim option , I’m getting this – “our system is not responding , please try again later” , I have tried 100 times , the same is happening , please help me

  131. Comment:sir if i convert my Simcard in Jio simcard, can i get offers like 4g unlimited internet? Please help sir

  132. i have an idea postpaid No. now i m wanted to port it in JIO. is it possible? if yes then what’s the procedure?

  133. I want to port my reliance into reliance jio but relianc store r saying still they dnt hav caf .one dual 4g phone can support 2 reliance jiosim

  134. I went to marol mumbai reliance digital shop to port my number they said that take the token and come on 5.oct is this right way to get the porting

  135. Comment sir i have 3g phone is jio work in 3g phone if it dont work can simple relience have offers 3g like jio

  136. I’m using samsung 5302(pocket duos).my jio app doesn’t compitable with this handset.then how does the Sim works or not?

  137. Dear , currently I’m using jio preview offer with new number ,I’m not interested to communicate with new number ,so now I’m planning my existing mobile number porting to jio , how to get further more promotional code on that time for my old mobile number?

    Please give me the solution.


    • Hi,

      Since 5th September I have called atleast 3 reliance stores in Mumbai. They all have no clue about MNP. They said they haven’t received the training yet for MNP and to call after 1 month. I already have the porting code from my existing operator. Please suggest which dealer is providing this service. Thanks

  138. Me idea pospaid user hu mujhe apna idea postpaid number Reliance jio me port karna he kya processing karna hogi .

  139. Sir i got activated data and voice calls .i checked in my friend phone but in my redmi prime 2 i dint call as normal calling.join jio app working.if call normally suddenly it was call end.

  140. Is there any way to use Jio sim in 3g handsets atleast for its calling feature or it can surf internet at 3g speed?

  141. Agar maine port kar liya aur gio sim le liya same no me to December tak free milega net? Aur port no dekar jab retailor k pas jaunga to use kitna ruppe dena hoga?

  142. sir i am live in sonipat haryana. i have id proof and address proof of haeyana state. but narela, delhi is near my location. may i get the jio sim in narela store with haryana state id? i would like to port my vodadone no.

    thanks ans regards

    rahul dahiya
    mob no 9050567810

  143. I’m using coolpad note 3 my mobile supports volte… II’m looking to port my number from idea to jio is it possible?? i need free data

  144. Sir My jio sim not activated till date before 10 days I received the sim & verification call come to my freind & it s ok but after this next process not going on from where I purchased sim my name is not in rejected what I do for this.

  145. i have lee 2…”get jio sim” option is not comming…my friend has J7… he has generate bar code. he didnt use it… can i use it to port my aircel number

  146. I have downloaded my jio app on redmi 2 prime but when I am running the app, it is not coming up. I believe redmi 2 prime supports 4g? Please help.

  147. Sir, mere pass jammu ka bsnl postpaid no. Hai or mai usko jio me port karwana chahta hu.. To sir kya mnp jammu me bhi 5 sept. Se start ho jayegi.. Or sir jammu me port hone me kitna time lagega..

  148. Hiii sir..My phone is samsung galaxy E5 ..I am using a Reliance 3g sim …If i port my number toh reliance jio…kya yeh jio sim mere E5 me kaam krega ..Jo ki 3g pHone hai E5 ..plz Reply

    • If you port, they will give you Jio 4G Sim and it will not work in 3G phone. You can a budget 4G smartphone like Redmi 3S to enjoy the benefits of Jio Sim.

    • Download MyJio App, Install All the 10 Jio Apps. Click on Get Jio Sim button and you will get the preview offer screen and you can generate the offer code.

  149. Hello chaitanya

    11 days gone but i do not recieve any activating sms but jio sim showing full tower but no call & no data
    Msg on call unregistered

  150. I already got a jio sim which is not activared till now.Now i want to port my bsnl sim to jio.
    How can i do that.
    Please help me in doing that.
    Immediate reply would be appreciated.

    • Send this sms from your BSNL number. (PORT mobilenumber) to 1900. I have mentioned the steps in the post. After that you will get UPC code, you have to carry KYC documents to neatest Reliance store to get the new sim. They will charge Rs 19. The UPC code is valid for 15 days only.

  151. I have already accquired Jio 4G sim which i am using in sim 1 slot.can I port the 2nd slot sim too in jio 4G? I have dual SIM 4G mobile

  152. Jio did not start commercial operations yet
    Now it is only running test trial welcom operations of its
    My question is without launching commercial operations of JIO ,WILL TRAI ALLOW TO PORT INTO JIO from September 5th 2016?

    • This is not the testing phase. Full operations of Jio Will start from 5th September. But, Under Jio Welcome Offer, they are giving unlimited offer for all users. Mr. Ambani said that they have to acquire 10 crore users within a short time. MNP to Jio start from 5th September.

  153. I have sony xperia e3 handset which is support 3G..i want to MNP my Tata Docomo no to Jio..
    Is it possible..??


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